Mackenzie Innovation Institute will be a catalyst for innovation in healthcare through its research, education and training while further enhancing healthcare practices, treatments, service delivery models and technologies.
One of our key early learnings as we analyzed the Innovation Unit launch was that healthcare technology, although a key enabler of change, is rarely an out-of-the-box solution to a healthcare delivery problem. Health delivery organizations excel at clinical problem definition and we often assume that we are in the best position to solve these problems. Truly innovative solutions require more significant collaboration between industry inventors and healthcare innovators. We reformulated our innovation approach to involve industry and academia early on in the process, so that we could better understand technological capabilities and limitations as we build innovative healthcare delivery solutions.
Our current transformative process methodology allows clinicians to define problem statements which are then jointly reviewed by clinical and non-clinical process stakeholders. Mi² will work with industry and academic partners in order to identify new technologies or processes, often disruptive in nature that can more effectively solve healthcare problem statements. We embed LEAN methodology within this iterative design process and then analyzed both clinical and non-clinical project outcomes before diffusing new innovations outward.
Disruptive innovations are ideas that redefine current industries. Mi² will be a healthcare innovation centre that will promote a culture of disruptive innovation amongst industry partners by facilitating communication between different stakeholders and by creating a workspace where experimental and innovative ideas can flourish. The results of these strategic partnerships will improve and simplify healthcare processes using cost efficient solutions.
Mi² will continue to develop and implement Internet of Healthcare Things (IoHT) solutions, one of which is a secured network of devices that are interconnected and that exchange data and communicate unobtrusively. Each device has the capability to operate independently while simultaneously working as a part of larger system. This interconnectivity creates the capability for ambient intelligence, an environment where the devices are sensitive to the needs of the users. One capability of IoHT, is that it can breakdown the information silos that isolate people and systems and remove distractions and unnecessary notifications thereby allowing clinical staff to perform their duties efficiently.
To improve health outcomes, healthcare systems need to be critically examined. Design thinking methodology will be utilized in order to find opportunities for change and improvement at different levels. This problem solving procedure promotes viewing problems from the user’s perspective and is characterized by idea generation, prototyping and testing. To further support potential healthcare redesign, evidence based practices will be utilized to drive sustainable change.
Technology and solutions are simply tools to solve the problem, essential to the process and success of health system redesign is the engagement of appropriate stakeholders who are crucial in defining the current state creating the design, operationalization and refinement of healthcare solutions. Mi² will actively disseminate and translate knowledge to ensure that healthcare solutions can be scaled and spread globally.
In order to build capacity for innovation, there must be an environment of enthusiasm, engagement and one where individuals are not afraid of taking risks. Mi² will add value by working with partners to instill curiosity and ‘out of the box’ thinking; traits necessary to maintain an appetite for innovation. By working closely with external stakeholders, Mi² will gain a deeper understanding of not only what is needed but the characteristics of the organization so as to better tailor solutions. Extensive work with partners will allow Mi² to become a trusted source in innovation capacity building.